1. Right to Cancel (Cooling-Off Period)
As per UK law, you have the right to cancel your online purchase within 14 days of receiving the product, without needing to provide a reason.​

2. Return Process
To initiate a return, please contact us at contact@alchemyofnature.co.uk within 14 days of receiving your order. You then have an additional 14 days to return the item to us.​

3. Condition of Returned Items
Returned products must be unopened, unused, and in their original packaging to be eligible for a refund.​

4. Refunds
Once we receive and inspect the returned item, we will process your refund within 14 days. The refund will include the cost of the item and the standard delivery charge. Please note that you are responsible for the return shipping costs.​

5. Faulty or Misdescribed Goods
If the product is faulty or not as described, you are entitled to a full refund, including return shipping costs, under the Consumer Rights Act 2015.​

6. Product Classification
Please note that our product is a natural, plant-based extract intended for external use only. It is not classified as a medicine, dietary supplement, or cosmetic and does not possess medicinal or skincare properties.​

7. Contact Information
For any questions regarding returns or refunds, please contact us at:​

Alchemy Of Nature
25 Hockley House, Morning Lane, E96JZ, London.
contact@alchemyofnature.co.uk
+44 7710577437